The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 743 |
| Houston, TX | 486 |
| Philadelphia, PA | 297 |
| Washington, D.C., DC | 254 |
| Seattle, WA | 220 |
| Atlanta, GA | 201 |
| Denver, CO | 199 |
| Salt Lake City, UT | 178 |
| Detroit, MI | 150 |
| Minneapolis, MN | 149 |
| Sacramento, CA | 132 |
| San Francisco, CA | 132 |
| Indianapolis, IN | 131 |
| Brooklyn, NY | 127 |
| Miami, FL | 117 |
| Portland, OR | 116 |
| Orlando, FL | 102 |
| Boston, MA | 102 |
| Pittsburgh, PA | 80 |
| Jacksonville, FL | 69 |
| Oakland, CA | 68 |
| New York City, NY | 67 |
| Tampa, FL | 65 |
| Baltimore, MD | 59 |
| Charlotte, NC | 58 |
| Nashville, TN | 44 |
| Saint Paul, MN | 41 |
| Reno, NV | 38 |
| Roanoke, VA | 38 |
| Albuquerque, NM | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
🎁 (@cherseldaXx) reported @Xfinity yall charge too much to be buffering and doing dumb **** tf
- BRADCA~1.EXE (@BlueArcher) reported
@twa556 @POTUS only if you take responsibility for Comcast's customer support issues.
- saveourdemocracy 🌻 (@LTCDC1) reported fromWashington, D.C., District of Columbia
@comcast is the absolute worst @comcastbusiness
- TriggerFinger (@TriggerFinGr13) reported
Well unfortunately my internet service is shut off till 29th when I get paid from my new job I work nights, unless I pay 115 to xfinity today then it be restored, I'm very sorry for this I really hope you all come back and hang out once again 😢
- Bentradin (@tarheelblueboy) reported
@MuffinMayn Too bad there's no Hulu stock, I just looked it up for fun bc I think its better, but its a private joint venture between Comcast and Disney, HBO is AT&T, and Amazon Prime is Amazon, Apple TV, Youtube, all owned by massive companies, are these the trade instead? Lol
- sally 👑 (@SalSpice) reported
@iheart_sw @__J__94 if we had comcast, we wouldn’t have this issue lol
- IG: DuketheRoot (@Duke_OfGames) reported
It's just $6.37 here and there but I call Xfinity every time there is an outage and get credit to my account.
- Bri (@pipedream30) reported
@ChaseSupport @Chase has the worst customer support even worst then @Xfinity. Have been trying to open a ticket since 2 days to report a bug but no one wants to help it seems. This is unacceptable 😤
- Lupe steal like Lupin the 3rd. (@pettyking77) reported
The hassle of tryna get a live person when calling about issues with @Xfinity is so wack. I'm over it. @googlefiber please sign me up NOW!
- uɐᴉɹ (@HEEJINLAURENT) reported
xfinity still down in my area 😐
- ShelThroughTime (@shelthroughtime) reported
We have a Comcast outage in the area, should be up in another few minutes so stream will be a little late :(
- Greg Brockman (@gdb) reported
One does not simply cancel Comcast.
- John Ungvarsky (@JohnUngvarsky) reported
@TomJunod Great article! I just refuse to pay yet another $7/month for another streaming service that only has 1-2 shows that I have any interest in. I’ll just wait until they put it on regular ESPN which isn’t free either because I’m already paying Comcast a monthly fortune for it!
- biostatisticIAN (@redberen) reported
Comcast always finds the worst possible time to **** the bed
- Stephanie Rader (she/her)🌈 (@StephanieRade18) reported
@michaelbeck Comcast is awful. Give them a two. It shouldn’t take half a day to get it done
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