The map below depicts the most recent cities in the United States where Duke Energy users have reported problems and outages. If you are experiencing problems with Duke Energy, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Duke Energy users affected:
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Duke Energy, headquartered in Charlotte, North Carolina, is an electric power holding company in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Charlotte, NC | 57 |
| Orlando, FL | 13 |
| Cincinnati, OH | 10 |
| Indianapolis, IN | 10 |
| Chicago, IL | 10 |
| Tampa, FL | 10 |
| Dayton, OH | 8 |
| Columbus, OH | 7 |
| Raleigh, NC | 6 |
| Nashville, TN | 6 |
| Louisville, KY | 5 |
| Greensboro, NC | 4 |
| Dallas, TX | 4 |
| Brooklyn, NY | 4 |
| New York City, NY | 3 |
| Ashburn, VA | 3 |
| Columbus, IN | 3 |
| Pflugerville, TX | 3 |
| Palm Harbor, FL | 3 |
| Oak Park, MI | 2 |
| Winston-Salem, NC | 2 |
| Los Angeles, CA | 2 |
| Rock Hill, SC | 2 |
| Salisbury, NC | 2 |
| Spartanburg, SC | 2 |
| Columbia, SC | 2 |
| Concord, NC | 2 |
| Clearwater, FL | 2 |
| Atlanta, GA | 2 |
| Xenia, OH | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Duke Energy Issues Reports
Latest outage, problems and issue reports in social media:
Alex Palmer (@Winter_Atheist) reported @DukeEnergy @NCStateWolfWolf Latest info my ***. It says my power should have been back almost 2 hours ago. Truly one of the worst companies ever.
- MRS_1Pump (@MSR_1Pump) reported
@DukeEnergy hurry with this power in freezing
- Alex Palmer (@Winter_Atheist) reported
@DukeEnergy **** you and your bullsh*t cookie cutter responses. I don't want your bullsh*t apology I want to know when ******** my power will be back. Your site says it should have been back on an hour ago!
- Kaye 🌹 (@K_Blissful) reported
@DukeEnergy @__ToooNiice So are y’all taking money off the bill due to not having power for over a day ?
- Ron (@dlaNor1601) reported
@DukeEnergy I know it's a money thing, but Duke Energy really needs to consider putting your power lines under ground. We have gone thru all our fire logs and our condo is getting to the point where we may have to leave it and go to a hotel room(if one can be found)
- 𝘊𝘩𝘳𝘪𝘴𝘵𝘪𝘯𝘦 🇬🇧 (@Londongirlie78) reported
I would be fine paying @DukeEnergy rate hikes if they would do something about the transformer at Pembroke & Friendly in Greensboro. In 6 yrs, it has exploded 5 times leaving me w/out power for at least days. At 29 hrs now & my house is colder than outside.
- Kaitlyn Fiene (@kaitlynfiene) reported fromGreensboro, North Carolina
Hey @DukeEnergy, our power has officially been out for over 24 hours. I haven’t received an update in over 12hr on the repair status. AND we live in an apartment so can’t hook up a generator to keep our fridge cold🙄 (aka- food is going bad) #annoyedcustomer
- eyeheartplants (@LrdSeitan) reported
@DukeEnergy Wish y’all had a bot that could update your website. Still think you get power to the triad by 11:45?
- Taylor of House Targaryen🐉 (@firenthephoenix) reported fromDurham, North Carolina
My mom lives 45 minutes from me & there was a bad ice storm Friday night. She’s been 36 hours without power & her well water runs on a pump which uses electricity🥴 Her stubborn *** won’t come stay with me either. Hoping her power gets restored STAT. #DukeEnergy #DukePower
- Jeff Egerton (@jeffe04) reported
So @DukeEnergy had power restored yesterday within three hours, but yet again it takes @Ask_Spectrum 24+ to restore internet access...I know Spectrum, "Hubs & Nodes, hubs & nodes...".
- Andre Conway (@ConwayAndre) reported
@greensborocity @DukeEnergy A new power company is what is needed.
- Steve Wayne (@SteveWa01738304) reported
@DE_JeffB @DukeEnergy We are located in the Pleasant Ridge Rd area of Greensboro. The power outage here effects over 2300 customers and the Duke power number says crews haven’t arrived and have no estimate as to when work will begin. Can you give us an estimate?
- Ola (@Jumok3) reported
@DukeEnergy Apology will be accepted when the service is restored and the whole house feels warm again.
- Alex Palmer (@Winter_Atheist) reported
@DukeEnergy Fat chance of that since you incompetent people haven't fixed my power, so I get to spend valentine's day watching one of my pets die to the cold. Thanks got that.
- Christian (@BeskieCH) reported
@DukeEnergy When will the power be restored in Roxboro?? No power for over 28 hours.
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